020 8150 6119

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Our Guide to Tenants

Guide to Tenants

 Below is an estimate of costs when renting through us.  These are standard costs, which are payable to us as your landlord’s agent.  Some costs will vary depending on the clients instructions, the size of the property and the agreed terms of the tenancy agreement you sign.

All costs are inclusive of VAT.

Tenant administration fees are set out in the Applicant Declaration Form.  Please refer to your signed form for specific details to your tenancy.  Standard charges are set out below.

Upon making an offer on a property

A holding deposit of up to 1 weeks’ rent will be payable should you wish to proceed with an offer on a property.  This must be received in cleared funds to Christine’s Property Management ‘client account’ prior to any administration including referencing taking place. 

Should you withdraw from the tenancy process, fail to complete the process due to a failure administratively on your part, and/or information you provide proves to be false and causes the landlord to be unable or reasonably is unwilling to enter into a tenancy with you, this holding deposit will be deemed payable.

Should the process move forward, following acceptable references and you wish to proceed with the tenancy, these monies will be transferable towards the completion monies, namely the first months rent and 5 weeks’ security deposit which will become due once references are accepted by the landlord.

Before we proceed with the reference application you must complete the Right to Rent check; link attached with information;  https://www.christinespropertymanagement.co.uk/right-to-rent-checks/

The referencing process will require us to see a form of photo ID and proof of address.  Please refer to our identity checks page for details on what paperwork we can accept; https://www.christinespropertymanagement.co.uk/identity-checks/

Fees at tenancy progression, during tenancy, if the tenancy is renewed or at the end of the tenancy

Tenancy Agreement

Should the tenancy agreement require re-issuing or alterations with additional paperwork required due to a tenant providing inaccurate information or a change of instructions a £50 fee will become due, this for each occurrence.

Key or security device

Should a key or security device be lost during the tenancy, the tenant will be charged for a replacement lock or security device, this cost is dependent on the cost quoted at the time the lock or device requires replacement.

Damage

The amount of any agreed compensation for not returning the property in the condition it was at the start of the tenancy, fair wear and tear excepted.  This laid out in the tenancy agreement, deposit paperwork (which you will receive at the commencement of the tenancy) and will be evident in any inventory documentation carried out at the start and end of the tenancy.

Early termination

Should the tenant request an early release from the tenancy the tenant agrees to cover the landlord’s associated costs, to include;

  • The amount of rent owing until a new tenancy has commenced with a new tenant
  • The referencing fee of £72 per reference/application submitted
  • The deposit administration fee of £72 
  • The tenancy agreement fee of £180 
  • The landlord’s payments associated with early termination of the tenancy, to be agreed at the time of an early release request

Tenancy swap

Administration fees for any tenancy swap/change of tenant at £50, this per occurrence

Utilities

Payments to service providers in respect of utilities, communication services, TV licence and council tax

 

Below we have included some links to help you understand the processes before, during and after your tenancy. These links are designed to help you through your Tenancy and we are always on the end of a telephone call to give advice.

Prior to move in:  https://www.christinespropertymanagement.co.uk/prior-to-moving-into-a-new-property-we-will-need/

Are you ready to move in to your new home?:  https://www.christinespropertymanagement.co.uk/are-you-ready-to-move-into-your-new-home/

During tenancy:  https://www.christinespropertymanagement.co.uk/during-your-tenancy/

Moving on:  https://www.christinespropertymanagement.co.uk/moving-on/

Deposit returns:  https://www.christinespropertymanagement.co.uk/deposit-returns/

 

 

Need help? Then call us on 020 8150 6119 or fill out the contact form below.

See what our clients say

 

Friendliness and efficiency best describe Christine.  Moving to our current flat was quick and smooth thanks to her ability to deal with all the bureaucracy in just a few days.  we went from seeing the property to move in in less than a week.  We would highly recommend Christine to anyone looking for properties or their management.

Alberto Piroddi: Tenant, Walton on Thames

Thank you so much to Christine.  Christine managed a nightmare of a situation for us and still managed to make the outcome a success!  Christine’s commitment and efforts made the impossible happen.  We are so grateful we had Christine looking out for our interests and just when everything was falling apart and we thought there was no hope Christine turned it all around within 24 hours!  Her dedication is faultless.  Highly recommend Christine.  Thank you again. 

Gean and Stephen: Landlords, Twickenham

 

As first time tenants Christine has been fantastic, extremely professional at all times and very quick response times to our enquiries.  Despite all the issues with Covid-19 she still managed to sort out our rental so we weren’t left homeless.  Highly recommend.

R Treloggan: Tenant, Twickenham

I and my family are so happy with the company!Christine’s property Management it’s the best one we had ever! Help us a lots,they are attentive and very professional, I just have to thank you for making our lives better and easy.
God bless. 🌺⭐️⭐️⭐️⭐️⭐️

Josiane De Souza: Tenant, Twickenham

As a tenant i would like to highlight the high level of profesionalism Christine has got. She helped me rent a magnificent flat in a short time and was also very clear about everything i had to do. What i admire a lot, is the efficiency she dealt with all the burocracy.. All of these, combined with a friendly, helpful and can-do attitude make Christine’s property management services flawless. Besides this Christine has a solution for any problem a tenant can encounter, i definitely recommend Christine’s Property Management to anyone looking to rent a property in a friendly, straightforward, professional and transparent manner!
Thank you, Christine!

Bogdan Dana: Tenant, London